In California, motorists are protected under the state's lemon law. However, it is essential that you understand what to do if you have a vehicle that you believe is a lemon. You need to make sure that everything about your vehicle's problem is documented correctly each time that you take it to the dealership for repairs.
When you take your vehicle in for repairs, make certain that each of your concerns is documented on the repair order before you sign it. If something is not listed, ask for it to be added before you sign. Don't sign a repair order that is not written accurately. Make sure to ask if any technical service bulletins have been issued for your concern. If there has, ask the service writer to note the TSB on the repair order.
Check your repair invoice to make certain that it addresses all of the concerns for which you brought your car in. If something is missing, ask why the dealership did not address it. If the repair person tells you that he or she could not duplicate the problem, ask the service manager to go on a test drive with you to see if you can duplicate it. Make certain that everything is documented, and do not leave the dealership without obtaining a copy of your repair order.
At the Law Offices of Robert Mobasseri, we help people to protect their rights under California's lemon law. When one of our clients purchases a lemon, we work to help them to obtain a replacement vehicle or to force the dealership to repurchase it. Thoroughly documenting your case is crucial to prove that your vehicle is a lemon under state or federal law. To learn more about the lemon law and how to protect your rights, you might want to read our lemon law fraud page.